Employees better understand the roles they play in an organization, their responsibilities , the way they perform their work.
The most successful international organizations are successful thanks to practise in business process management. Every organization is defined by many business processes and they describe the way an organization operates and achieves its goals. Some processes are essential for business activity, they create organization’s comparative advantage. Some processes are not key ones , but they are still important.
Business activity is a system of integrated processes. If you understand communication among employees , partners, buyers and suppliers and how business activity is functioning, you have a critical business advantage. Every company has its unique features and it should be observed through mutual connection of business processes and their dimensions. Business efficiency and flexibility depend on the way business processes are performed by individuals.
Business process management combines managerial approach with a suitable technology, in order to improve business activity and performance based on analysis, process modeling, performance measurement, process management and improvement. Prudent approaches to business process management systematically, as if it is paradigm for improving business results. It does these :
Sequence of work is effective ,more influential and more adaptable to any change in environment.
Makes workflow more efficient , more capable to adapt to an environment that is changing.
Improves company competitiveness and innovativeness , which leads to more flexible reaction of a company to changeable market conditions.
Business process management to be focused on business improvement ,fruitfulness In business and optimizing company’s business processes.
Enables companies to be more efficient, more successful, and to create changes and implement them more successfully.
Processes as connected activities , which use company’s resources, influence costs, make company’s income and in that way contribute to business improvement.
Helps with creating new processes (business process improvement ) ; it also helps with existing processes (business process reengineering ) , in order to improve business processes.
The aim of business process innovation is implementing incremental changes ,in order to solve a problem tactfully. It is about strategic planning of methodologies directed to identifying business activities, employees’ qualifications and skills, in order to improve business process and in that way make it more efficient and make business grow. The aim of thorough business process improvement is strategic change of process functioning. The best way of business process improvement is combination of innovation and thorough improvement.
In order to improve business processes, Prudent cooperates with employees . It wants to help them understand :
What processes exist in an organization, the connection between processes and functions, what successful process represents, how business processes contribute to achieving business goals;
Who are persons involved in some business processes;
What are necessary resources in some business processes;
What internal and external processes involve partners;
What are the most important processes for achieving business strategy;
How many authority levels should be set up;
What is the highest level of standardization related to behaviour of individuals and groups who perform different functions.
Prudent provides counseling services related to business processes analysis, the aim of which is achieving effectiveness, profitability and customer satisfaction. This is a precondition and support for :
Checking control systems , in order to reduce risks and risk exposure;
Determining what activities are repeated , or are repeated by mistake , what activities don’t contribute to making profit;
Analyzing undocumented activities that are performed from experience;
Checking employees’ knowledge, their way of communication inadequate employees’ roles, unnecessary reports, inappropriate company rules and procedures, inadequate use of technology and connections between missing business processes.